TAMARACK RESORT MORE THAN DOUBLES SKI SCHOOL REVENUE AFTER SIGNING ON WITH ONLY SKY
Wolfe Ashcraft, Tamarack’s Director of Operations, speaks about the success of integrating Only Sky’s cloud-based eCommerce platform. Only Sky has not only saved time for Tamarack staff by managing and increasing their online ski school and ticket bookings, but they have also increased efficiency and overall per-client revenue. “We used to show up at 7:30AM with over 25 voicemails from people wanting to book. Then we couldn’t reach some of them, and they would book elsewhere- so this has eliminated a lot of that.”
“We saw a dramatic increase in sports school revenues and almost doubled our dollar per skier visit in lessons.”
Wolfe goes on to discuss the overall experience, “The support from Only Sky has been amazing and very prompt. Only Sky made it clear that they would build something that would truly work for us in the real world as opposed to offering a canned solution. Their engineers and whole team listened to our feedback and made necessary changes. Our staff agree that the online chat support and feedback implementation has been phenomenal.”
Only Sky has enjoyed collaborating with the innovative team at Tamarack to enhance their guest experience and drive revenue growth.
“It was an inspiration for us as a resort to continue to leverage technology, we saw the benefits and will continue to leverage modern technology to help us in the future.”